FAQs
International Orders
Since we are based in the United States, international buyers will be responsible for any VAT, import fees and taxes. Also, if your country isn’t listed for shipping, then please reach out so we can figure it out.
Pre-Order Campaign Coming Soon
While the pre-order campaign is live you can support the colorways you want. During the pre-order period you can change or cancel your order, after the pre-order window closes, orders will not be refundable as this money is needed for manufacturing. If your originally selected colorway doesn't reach funding, then we will contact you allowing you to switch to a different color that has reached funding or refund you. Based on color popularity we will purchase extra watches and have those available for purchase after initial campaign manufacturing and delivery is completed.
As much as we would love to be able to design and manufacture watches at demand, our resources are limited. So instead of giving up on our dream, we are asking for your help and support. In exchange for your support and patience, we can offer a high quality timepiece at a highly reduced cost to you.
Why pre-order on our website?
We thought about using a crowdfunding platform, but it really wouldn’t work with our current system as crowd funding is typically all or nothing funding. Our design is based on colorways, and we only need a small number of supporters per color to reach funding. For example, if we reach our goal for the black colorway but not for the red colorway, then we can still move forward with the black colorway and fulfill those orders.
What sets us apart?
We have invested quite a bit of our own money to manufacture a small batch of watches, straps, watch rolls and tools. Instead of just making a few sample pieces, we wanted to ensure our manufacturing process across the board and have a larger pool to see quality consistency. With this being said, we can confidently accept your support and ensure we can deliver a quality product.
This leads us to our colorways, instead of just offering 1 or 2 colors and using stretch goals to unlock different colorways, we have decided for each colorway to have its own mini funding campaign, so instead of going all or nothing, we can still produce the watches in the colors that reach funding.
Risks
While every manufacturing process has risks, we are confident in our manufacturing process and quality. The obvious risk everyone by now knows, is unforeseen delays can happen due to part shortages, deliveries, etc. So in a worst case scenario our estimated delivery date can get pushed forward but if that happens we will keep everyone in the loop.