Warranty and Returns

Warranty

At Sidro Watches we offer a limited 1-year warranty that covers manufacturing defects and the movement. We will not cover damages caused by abuse and misuse i.e. (scratches, cracks, water damage, drops/shocks, normal wear and tear). We will not warranty any packaging, tools, and free or promotional items. The warranty only applies to the original buyer and can’t be transferred.

Returns

All sales are final, if there is any issue please contact us within 7 days of receiving your order, do not return anything to us without contacting us first. If a return is warranted, the items must be returned in unused and unworn conditions; this includes any plastic coverings and tags kept intact. Depending on the reason for the return, you may be required to pay for return postage and a restocking fee. We are not responsible for any currency exchange rates, customs/import fees, and taxes. In the event of exchanges, depending on current stock we might have to offer a different model/color or refund.

For any warranty and returns please contact us first with the description and/or reason. Do not send anything back to us without contacting us prior.